Google Checkout Rolling Out Features and Waiving Fees
Google seems to be pretty serious about their little PayPal killer, and is releasing a steady stream of new features that appear to be addressing merchant needs.
We have first hand and ongoing experience dealing with both PayPal and Google Checkout. When we’ve had to contact Google about issues (such as the suspected fraud), we’ve received intelligent customer service and the problems were quickly resolved. Contacting PayPal customer support, on the other hand, has been a complete nightmare. Automated response hell, followed by canned responses that didn’t address our issue, followed by silence.
